Refund policy

14-Day Money Back Guarantee

Your satisfaction is our priority. We're confident you'll love your XPLife product — but if for any reason you're not completely happy, we'll make it right.

Return Window
We accept return requests within 14 days of delivery — no questions asked.

Condition
Items must be unused and in original packaging with all accessories included.

Refund Method
Once we receive and inspect the returned item, a full refund will be issued to your original payment method within 5–7 business days.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method for your protection.

Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will send a free replacement or issue a full refund — no need to return the item.

How to Start a Return
Simply email us at info@xplife.store with your order number and reason for return. Our team will respond within 24 hours with return instructions.